State of Illinois Announces New Human Capital Management System for State Hiring

Today, the Illinois Department of Central Management Services (CMS) and the Department of Innovation & Technology (DoIT) announced the recent rollout of the State of Illinois’ new human capital management system designed to streamline the application and hiring process. The new system, SAP SuccessFactors’s recruiting module, will enable agencies to hire applicants faster and features an enhanced user experience to keep applicants better informed throughout the process. The State’s former hiring processes were 99% paper-based and labor intensive both on applicants and hiring agencies. In an effort to increase efficiency, accountability, and transparency in the hiring process, CMS engaged internal experts to map hiring processes and trained staff on the new processes ahead of the rollout to ensure a smooth transition.These process improvements were supported by the Department of Innovation & Technology, which managed the design, configuration and implementation of the new recruiting module. The system standardizes hiring processes across the State and is the first step to move the State toward 100% electronic applications. A fully electronic application process will not only reduce hiring time but also help to encourage the selection of the most qualified candidates from the broadest possible pool of applicants and allow applicants to better track where they are in the hiring process.The human capital management system is supported by an improved recruitment website at, where prospective applicants can create a user profile, learn more about opportunities to work for the State of Illinois and get assistance with application procedures. Users can also find information about many valuable State programs designed to assist veterans and people living with disabilities, and to increase the diversity of the State’s workforce.


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